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Privacy Policy

Last updated: December 22, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and email address
  • Professional information (job title, company, experience level)
  • Career goals and target roles
  • Resume and professional documents (when uploaded)
  • Payment information (processed securely through third-party providers)

Usage Information

  • How you interact with our platform
  • Analysis results and feedback
  • Device information and IP address
  • Browser type and operating system

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI-powered career analysis services
  • Process your payments and manage your account
  • Send you important updates about our services
  • Provide customer support and respond to your inquiries
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, user information may be transferred
  • Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. You may request deletion of your account and associated data at any time.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Portability of your data
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at privacy@careeralign.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. For detailed information about our use of cookies, please see our Cookie Policy.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

  • Email: privacy@careeralign.com
  • Address: CareerAlign Privacy Team, [Company Address]
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